Typical management methodology has leaders develop a vision and then
work within the organization to build alignment around it. The order is
backwards; before creating vision, create alignment.
As I said in my last post,
I'm offering a viewpoint counter to prevailing wisdom about strategic
leadership. Not only am I advocating abandoning strategic planning
methodology entirely, but many of the foundational management principles
upon which it is based. This includes the ubiquitous "strategy
pyramid," which has at the top "vision/mission" working down to goals,
objectives and action plans.
Vision is not at the top of my
strategic leadership pyramid, and goals, objectives and action plans
aren't on it at all (read my previous posts if you want to know why).
So,
if you don't have vision at the top, then what the heck are followers
"aligning" around, you might ask? Aspirational culture. Organizational
culture dominates behavior. What's more important than where we're going
is how we intend to work together to get there. To create a strategic organization, we need to reverse the order: first create alignment, then create vision.
Knowing
this, our first order of business ought not to be choosing our
destination port, but making sure the crewmembers have shared values
about how we're going to work together on the ship. We don't want to
discover we have the ingredients for a mutiny in place after we've
already set sail.
In Good to Great, Jim Collins
explains that the companies that made the transition from good to great
focused first on who (alignment), then what (vision). Getting the right
people on the bus first was more important than having the right
business strategy. As he put it, in a great organization, people want to
be on the bus because of who else is on it. Or, to say it another way:
it's about the journey, not the destination.
One thing (among
many) that differentiates strategic alignment methodology from
strategic planning methodology is keeping in the forefront “who, then
what.” This means before even coming up with strategy, first examining
whether we have alignment in relation to how we work together.
In my post Beyond The Plan: A New Approach to Strategic Leadership
I offered a well-known quote often attributed to Peter Drucker:
"Culture eats strategy for breakfast." And proferred that, like
individuals, organizations have personalities, which we commonly refer
to as "organizational culture."
How often do strategic
planning efforts fail due to lack of execution, organizational culture,
etc.? Afterwords, leaders wring their hands trying to figure out how
they could have better communicated the vision, overcome the cultural
hurdles and employee attitudes about the strategy. They engage in futile
"change management" exercises, etc.
The problem is they’re
trying to “reverse engineer” the personality and unwritten rules of the
organization, taking apart what they have, trying to rebuild it to fit
the vision. That’s hard work -- quite often futile -- and I’m not a fan
of working harder, but working smarter.
The reason we want to
take time to clarify organizational culture -- the rules of engagement
--first, then align vision to organizational culture is 1) it's a lot
less work and 2) people will intuitively act in alignment with the
vision if it aligns with the culture. In other words, they will act in
alignment with organizational vision and strategy automatically if they're aligned with "the way we do things."
If
"the way we do things" is destructive or dysfunctional, before
attempting vision, leaders need to work on building the aspirational
culture.